Hotel phone calls can be expensive. Travelers are encouraged to use an eSIM, local SIM card, or international roaming plan from the United States.
International roaming plans from U.S. carriers such as Verizon, AT&T, or T-Mobile often cost around $10–$12 per day, depending on the carrier and plan.
An eSIM can be a convenient option if the traveler’s phone supports it. Travelers are encouraged to install and set up the eSIM before leaving the United States or immediately after arrival.
Hotel Wi-Fi is usually available, but travelers should not depend on it completely. It is recommended to save hotel addresses, tour leader contact numbers, guide phone numbers, and meeting points offline.
Travelers may use iMessage, Viber, WhatsApp, or other internet-based apps to contact family and friends when Wi-Fi or mobile data is available.
For group travel, travelers should make sure their phone is charged each morning and should carry a small power bank in their personal bag.
Emergency Numbers
In case of an emergency in Jordan, travelers may call:
911 – General emergency number for police, ambulance, and fire services in many emergency situations.
193 – Ambulance / medical emergency.
199 – Fire department / civil defense.
Tourist Police Hotline: +962 79 550 5755.
For a real emergency, the easiest and most practical number to remember is 911.
If travelers are separated from the group, they should stay in a visible and easy-to-recognize location and call the tour guide immediately.
If travelers lose an item at a hotel, airport, restaurant, church, pilgrimage site, archaeological site, or tourist area, they should report it to the nearest staff member, security point, or tour guide as soon as possible.
For minor health issues, inform the tour guide so they can help contact the hotel, local guide, pharmacy, clinic, or emergency service if needed.
Electricity
Jordan uses electricity at approximately 230V / 50Hz.
Plug types in Jordan may vary, and travelers may encounter Type C, Type D, Type F, Type G, or Type J outlets depending on the hotel or location. Because outlet types are not always consistent, travelers should bring a universal travel adapter.
Before using hair dryers, curling irons, electric shavers, chargers, or other electronic devices, please check that the device supports 100–240V. If a device only supports 110V, a voltage converter may be needed.
Power banks should always be packed in carry-on luggage and must not be placed in checked baggage.
Safety
Jordan is a meaningful and welcoming destination with biblical heritage, desert landscapes, ancient cities, and sacred sites. However, travelers should remain aware of their surroundings, especially in crowded areas such as airports, markets, restaurants, churches, mosques, pilgrimage sites, archaeological sites, and tourist attractions.
Travelers should keep passports, cash, bank cards, phones, and important documents secure at all times. Do not keep all valuables in one bag, and avoid placing your wallet or phone in your back pocket. A crossbody bag or front-worn bag is recommended for daily sightseeing.
When visiting Petra, the Siq, Mount Nebo, Madaba, Amman Citadel, or other archaeological sites, please stay with the group and follow the tour guide’s instructions. Some areas may include uneven stone paths, stairs, slopes, desert dust, and long walking distances.
Drink water regularly, especially in Petra, Wadi Rum, the Dead Sea, and other outdoor areas. Sun protection is important even when the weather feels mild.
Do not accept packages, luggage, food, drinks, or personal items from strangers. Travelers should only carry their own belongings and should not agree to transport anything for another person.
Be respectful of local culture and religious customs. Jordan is a Muslim-majority country with important Christian heritage sites. Modest clothing and respectful behavior are appreciated in public and religious places.
If travelers become separated from the group, they should stay in a visible and easy-to-recognize location and call the tour guide immediately. Do not leave the area on your own unless instructed by the tour guide or Carnival US.
Carnival US is not responsible for lost personal belongings, accidents caused by personal negligence, or issues resulting from failure to follow safety instructions.