Carnival US LLC organizes Catholic pilgrimages, religious tours, cultural travel programs, parish-organized pilgrimages, private group tours, cruises, and international travel experiences including but not limited to Italy, the Holy Land, Vietnam, Lourdes, Fatima, Spain, Greece, and other destinations.
Company Information
Carnival US LLC
2670 S. White Road, Ste# 244
San Jose, CA 95148 USA
Phone: 669-265-7814
Email: info@carnivalinus.com
Website: carnivalinus.com
Registration and Payments
A reservation is confirmed once the completed registration and required deposit are received.
Tours priced above $4,000
| Payment |
Amount |
Due |
| Deposit |
$1,000 per person |
At registration |
| Second payment |
$2,500 per person |
100 days before departure |
| Final payment |
Remaining balance |
60 days before departure |
Tours priced below $4,000
| Payment |
Amount |
Due |
| Deposit |
$1,500 per person |
At registration |
| Final payment |
Remaining balance |
60 days before departure |
Failure to make payments by the required deadlines may result in cancellation of the reservation.
Payment Methods
Carnival US LLC accepts the following payment methods:
- Credit Card (3% bank processing fee applies)
- Zelle
- Check
- Bank Transfer
All payments must be made in U.S. Dollars.
Non-Refundable Supplier Payments
Certain travel services arranged for the tour may require non-refundable deposits or advance payments to airlines, cruise lines, hotels, transportation providers, or other travel suppliers.
If a traveler cancels after such payments have been made, the traveler will be responsible for these non-refundable costs even if they exceed the cancellation penalties listed below.
Carnival US LLC is not responsible for supplier refund policies once payments have been made to those suppliers.
Cancellation Policy
| Cancellation Window |
Penalty |
| Immediately after registration — more than 150 days before departure |
$100 per person airline reservation fee |
| 120 days before departure |
25% of total tour price |
| 60–119 days before departure |
50% of total tour price |
| 31–59 days before departure |
75% of total tour price |
| 30 days or less before departure |
100% of total tour price (no refund) |
All cancellations must be submitted in writing.
Travel Insurance
Travel insurance is strongly recommended for all travelers. Insurance may provide coverage for trip cancellation, medical emergencies, travel delays, lost baggage, or other unforeseen events. Carnival US LLC is not responsible for losses that could have been covered by travel insurance.
Price Changes
Tour prices are based on current airfare, fuel costs, taxes, currency exchange rates, and supplier pricing at the time of publication. Carnival US LLC reserves the right to adjust tour prices if there are increases in:
- Airfare or airline surcharges
- Fuel costs
- Government taxes or fees
- Currency exchange rates
- Supplier costs beyond the Company’s control
Travelers will be notified if price adjustments occur.
Itinerary Changes
Carnival US LLC reserves the right to make necessary changes to the itinerary. These changes may include but are not limited to:
- Hotel substitutions
- Flight schedule adjustments
- Changes to transportation
- Changes to sightseeing schedules
- Adjustments to the order of visits
Such changes may occur due to weather conditions, airline schedules, safety considerations, operational requirements, or other circumstances beyond the Company’s control.
Passports and Visas
Travelers are responsible for obtaining and carrying all necessary travel documents including passports and visas. Passports should generally be valid for at least six months beyond the return travel date. Carnival US LLC is not responsible for denied boarding or denied entry caused by improper documentation.
Medical and Health Requirements
Travelers must be physically able to participate in the tour itinerary. Pilgrimage tours may involve walking on uneven terrain, climbing stairs, extended periods of standing, and other physical activity. Travelers with medical conditions should consult their physician before travel.
Carnival US LLC reserves the right to decline participation or remove a traveler whose condition may endanger themselves or others.
Traveler Conduct
All participants are expected to behave respectfully toward fellow travelers, religious sites, tour staff, and local communities. Carnival US LLC reserves the right to remove any traveler whose behavior is disruptive, unsafe, or inappropriate. In such cases, no refund will be issued and the traveler will be responsible for any additional expenses incurred.
Minimum Group Size
Certain tours require a minimum number of participants. If the minimum number of travelers is not reached, Carnival US LLC reserves the right to cancel the tour. If a tour is cancelled for this reason, travelers will receive a refund of payments made to the Company, excluding non-refundable supplier costs already incurred.
Force Majeure
Carnival US LLC shall not be responsible for cancellations, delays, or changes caused by events beyond its control including but not limited to:
- Natural disasters
- Pandemics
- Airline disruptions
- War or civil unrest
- Government travel restrictions
- Strikes
- Acts of God
In such situations, Carnival US LLC will make reasonable efforts to provide alternative arrangements but cannot guarantee refunds for services already paid to suppliers.
Responsibility and Liability
Carnival US LLC acts as a tour organizer and travel service provider. The Company arranges travel services through independent suppliers such as airlines, hotels, cruise companies, transportation providers, and local guides. These suppliers operate independently and are responsible for their own services.
Carnival US LLC is not liable for:
- Airline delays or cancellations
- Lost baggage
- Supplier service issues
- Accidents or injuries during travel
- Actions of third-party service providers
Participation in international travel involves inherent risks which travelers voluntarily accept.
Photography Consent
Photographs and videos may be taken during tours for promotional or informational purposes. By participating in the tour, travelers grant Carnival US LLC permission to use these images in marketing materials, websites, and social media unless the traveler provides written notice requesting otherwise.
Acceptance of Terms
By registering for a tour, making a payment, or submitting a registration form, the traveler confirms that they have read and accepted these Terms and Conditions.