Carnival US LLC organizes Catholic pilgrimages, religious tours, cultural travel programs, parish-organized pilgrimages, private group tours, cruises, and international travel experiences including but not limited to Italy, the Holy Land, Vietnam, Lourdes, Fatima, Spain, Greece, and other destinations.

Company Information

Carnival US LLC
2670 S. White Road, Ste# 244
San Jose, CA 95148 USA
Phone: 669-265-7814
Email: info@carnivalinus.com
Website: carnivalinus.com

Registration and Payments

A reservation is confirmed once the completed registration and required deposit are received.

Tours priced above $4,000

Payment Amount Due
Deposit $1,000 per person At registration
Second payment $2,500 per person 100 days before departure
Final payment Remaining balance 60 days before departure

Tours priced below $4,000

Payment Amount Due
Deposit $1,500 per person At registration
Final payment Remaining balance 60 days before departure

Failure to make payments by the required deadlines may result in cancellation of the reservation.

Payment Methods

Carnival US LLC accepts the following payment methods:

  • Credit Card (3% bank processing fee applies)
  • Zelle
  • Check
  • Bank Transfer

All payments must be made in U.S. Dollars.

Non-Refundable Supplier Payments

Certain travel services arranged for the tour may require non-refundable deposits or advance payments to airlines, cruise lines, hotels, transportation providers, or other travel suppliers.

If a traveler cancels after such payments have been made, the traveler will be responsible for these non-refundable costs even if they exceed the cancellation penalties listed below.

Carnival US LLC is not responsible for supplier refund policies once payments have been made to those suppliers.

Cancellation Policy

Cancellation Window Penalty
Immediately after registration — more than 150 days before departure $100 per person airline reservation fee
120 days before departure 25% of total tour price
60–119 days before departure 50% of total tour price
31–59 days before departure 75% of total tour price
30 days or less before departure 100% of total tour price (no refund)

All cancellations must be submitted in writing.

Travel Insurance

Travel insurance is strongly recommended for all travelers. Insurance may provide coverage for trip cancellation, medical emergencies, travel delays, lost baggage, or other unforeseen events. Carnival US LLC is not responsible for losses that could have been covered by travel insurance.

Price Changes

Tour prices are based on current airfare, fuel costs, taxes, currency exchange rates, and supplier pricing at the time of publication. Carnival US LLC reserves the right to adjust tour prices if there are increases in:

  • Airfare or airline surcharges
  • Fuel costs
  • Government taxes or fees
  • Currency exchange rates
  • Supplier costs beyond the Company’s control

Travelers will be notified if price adjustments occur.

Itinerary Changes

Carnival US LLC reserves the right to make necessary changes to the itinerary. These changes may include but are not limited to:

  • Hotel substitutions
  • Flight schedule adjustments
  • Changes to transportation
  • Changes to sightseeing schedules
  • Adjustments to the order of visits

Such changes may occur due to weather conditions, airline schedules, safety considerations, operational requirements, or other circumstances beyond the Company’s control.

Passports and Visas

Travelers are responsible for obtaining and carrying all necessary travel documents including passports and visas. Passports should generally be valid for at least six months beyond the return travel date. Carnival US LLC is not responsible for denied boarding or denied entry caused by improper documentation.

Medical and Health Requirements

Travelers must be physically able to participate in the tour itinerary. Pilgrimage tours may involve walking on uneven terrain, climbing stairs, extended periods of standing, and other physical activity. Travelers with medical conditions should consult their physician before travel.

Carnival US LLC reserves the right to decline participation or remove a traveler whose condition may endanger themselves or others.

Traveler Conduct

All participants are expected to behave respectfully toward fellow travelers, religious sites, tour staff, and local communities. Carnival US LLC reserves the right to remove any traveler whose behavior is disruptive, unsafe, or inappropriate. In such cases, no refund will be issued and the traveler will be responsible for any additional expenses incurred.

Minimum Group Size

Certain tours require a minimum number of participants. If the minimum number of travelers is not reached, Carnival US LLC reserves the right to cancel the tour. If a tour is cancelled for this reason, travelers will receive a refund of payments made to the Company, excluding non-refundable supplier costs already incurred.

Force Majeure

Carnival US LLC shall not be responsible for cancellations, delays, or changes caused by events beyond its control including but not limited to:

  • Natural disasters
  • Pandemics
  • Airline disruptions
  • War or civil unrest
  • Government travel restrictions
  • Strikes
  • Acts of God

In such situations, Carnival US LLC will make reasonable efforts to provide alternative arrangements but cannot guarantee refunds for services already paid to suppliers.

Responsibility and Liability

Carnival US LLC acts as a tour organizer and travel service provider. The Company arranges travel services through independent suppliers such as airlines, hotels, cruise companies, transportation providers, and local guides. These suppliers operate independently and are responsible for their own services.

Carnival US LLC is not liable for:

  • Airline delays or cancellations
  • Lost baggage
  • Supplier service issues
  • Accidents or injuries during travel
  • Actions of third-party service providers

Participation in international travel involves inherent risks which travelers voluntarily accept.

Photography Consent

Photographs and videos may be taken during tours for promotional or informational purposes. By participating in the tour, travelers grant Carnival US LLC permission to use these images in marketing materials, websites, and social media unless the traveler provides written notice requesting otherwise.

Acceptance of Terms

By registering for a tour, making a payment, or submitting a registration form, the traveler confirms that they have read and accepted these Terms and Conditions.